Special Events Operation Supervisor, Great American Ball Park

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Our Exciting Work Environment

Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At Great American Ball Park, we provide food and beverage concessions, luxury suites & catering, club & restaurants, vending and retail for our partner the MLB s Cincinnati Reds. We re working behind the scenes and on the front lines making each guest experience, moment and memory the best it can be.

The Opportunity

It s more than just popcorn and peanuts. Let s be honest, food & drinks are a major part of entertainment and you can be a part of changing the way that fans experience the game. It s more than just a position, you are a part of creating special experiences; in fact, they are experiences so special they create memories that last a lifetime. It s a child s first tray of nachos at their first Reds game. Or it s a daughter grabbing a round of beers and slices of pizza when she returns the favor and takes her father to the game. You can help every guest tell a better story.

Position Summary

This position supports the Special Events Manager by successfully managing non-event (special events) catering events, in accordance with the Company s Guestpath Universal Service Standards and applicable Operation Standards.

  • Oversee the timeline of client meetings/events, including ensuring appropriate room set-up, quantities of food and beverage is available, and clients requests are met.
  • Greet guests at functions, handle client/guest concerns, follow-up with guests during events.
  • Completes daily event paperwork, ensuring paperwork is accurate and complete.
  • Manages associates working the events and directs associates, as needed.
  • Communicates with the chefs, as necessary, regarding specific details/set-up on BEO s.
  • Maintains inventory levels.
  • Other duties as assigned.