Department: Public Information
Salary: $36,795.00 - $48,131.00 Annually
GENERAL STATEMENT OF DUTIES: The Communications Assistant supports the communication and marketing efforts of the City of Dubuque Public Information Office and performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS: The work in this class involves the performance of a variety of digital, print, written and oral communications duties. The employee in this class is required to exercise independent judgment with work reviewed by a supervisor.
Examples of Duties
Digital Communication & Engagement
? Creates, edits, and posts creative content on the City's Twitter, Facebook, Nextdoor, Instagram and LinkedIn platforms.
? Supports City departments in managing website content, suggesting areas for improvement and editing for consistency and accuracy.
? Regularly monitors and analyzes website and social media metrics.
? Accurately and creatively drafts social media posts, news releases, newsletter articles, brochure copy and digital content.
? Assists City departments in designing and editing materials for a range of audiences and contexts including brochures, flyers, reports, informational displays, doorhangers, postcards, infographics, ads and digital content.
? Creates content and messages that are representative of Dubuque's diverse community and population.
? Uses creativity to depict Dubuque's diverse cultures and communities in City branding.
? Responds to residents' questions and service requests in a courteous, timely, and equitable manner
? Participates in the City's intercultural competency training and program.
? Handles confidential information, prepare purchase orders and maintain records.
KNOWLEDGE, SKILLS AND ABILITIES:
? Considerable knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop);
? Creative problem-solver with an eye for good design;
? Strong written and oral communication skills;
? Ability to draft and edit documents using correct grammar;
? Considerable knowledge of all Microsoft Office applications, particularly Word and PowerPoint;
? Knowledge of diversity, equity and inclusion;
? Excellent organization and time-management skills;
? Ability to juggle multiple tasks and competing priorities.
? Detail-oriented and self-motivated;
? Ability to exercise independent judgment and be comfortable working in a small, collaborative team environment;
? Demonstrated ability to follow a management style that is input oriented and values equity, problem solving and the development of partnerships;
? Demonstrated ability to be a team player;
? Desire to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.
ACCEPTABLE EXPERIENCE AND TRAINING:
? Experience working with a diverse workforce and population;
? Graduation from an accredited college or university with major coursework in marketing, communications, advertising, journalism, multimedia, public relations or related communications and business field;
? Or, any equivalent combination of experience and training which provides the essential knowledge, skills, and abilities.
OVERTIME STATUS: Non-exempt
Women, minorities, veterans and qualified persons with disabilities are encouraged to apply.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER