Client Manager

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Landor builds some of the world’s most agile brands – brands that thrive on change.  Landor’s branding services include strategy and positioning, identity and design, brand architecture, prototyping, innovation, naming and verbal identity, research and analytics, environments and experiences, engagement and activation, and interactive and media design.

The role…

You are responsible for building and maintaining client satisfaction by ensuring that projects are delivered on scope, on time, and on budget. You will seek ways to grow existing business and add value to other new business pursuits.  You are the central point of communication on one or more brands, and are accountable for the accurate and timely flow of information between the client and the internal team.  You ensure that milestones are met, and partner with leadership on key relationships.  You will participate in brand discussions, client workshops, brainstorms and development of strategic deliverables.  You must embrace and display passion and curiosity with all of Landor’s capabilities including research, strategy, innovation, design, naming/verbal identity, environments, digital, and engagement, and recommends growth opportunities that expand Landor’s offer with clients. You must demonstrate commitment to  best-in-class project and financial management and use those skills to ensure engagements stay on brief, on budget, and on time.  You must be able to support the client services and strategy teams to develop and write competitive and breakthrough strategies and plans.  You will align and articulate the link between creative work and strategic foundations and may be asked to research prospective clients - business strategy, industry trends, organizational structure, competitors, customer preferences, etc. in order to build competitive intelligence.

What we are looking for…

A Client Manager, who brings us 2+ years of experience in project management in a branding consultancy, advertising agency or business consultancy.  You must have strong client presence, organizational and detail-orientation skills, excellent written and verbal communication, ability to work in a high-pressure, fast-moving environment, strategic and intellectually agile, decisive, but respectful of and comfortable with ever changing priorities, amazing team player, responsible, and demonstrated cross-functional leadership experience.

To learn more about Landor and why you need to join us, click here… www.landor.com.