A private, non-profit organization, the Ad Council partners with other national non-profit organizations as well as federal government agencies to motivate measurable change around significant public issues. Together, we work with volunteer talent from leading advertising, media, social and digial communications agencies across the country to create campaigns that inspire change and improve lives throughout the U.S. The Ad Council creates sophisticated and comprehensive, integrated communication plans for each campaign that can include media outreach, consumer research, public relations, social media and numerous strategic partnership opportunities across all mediums.
The CRM Database Manager ensures the accuracy and usability of the Ad Council's two Salesforce databases, effectively powering all marketing, sales, event, and fundraising activity on behalf of our 40 social good campaigns. This position has three primary functions: provide dependable prospecting and customer data, increase internal user adoption, and integrate data siloes.
The ideal candidate is someone who has a great sense of humor, delights in figuring out the tricky stuff, and loves collaborating with different teams. If you are part problem solver and part teacher, then this position is right for you.
Core Job Responsibilities:
This action packed role involves testing new functionality, listening to user feedback, troubleshooting bugs and offering solutions, and collaborating with internal stakeholders to launch the next big event or marketing push to the right people at the right time.
Proactively alerting the team to potential missed opportunities in reaching a key prospect or donor, this person will also be responsible for creating and launching a formal onboarding and Salesforce training program, increasing user adoption company-wide. Additional responsibilities include:
- Salesforce certification desired, but not required
- 2+ years database experience
- Prior management experience preferred
- Excellent communicator, with the ability to translate business and technical needs and interact with staff at all levels
- Terrific business acumen
- Detail-oriented, while keeping the bigger picture in mind
- Effective problem solver and predictive thinker
- Proficient in Excel, particularly with advanced features like vlookup and pivot tables
- Prior experience with event management and project management platforms, a plus
Please submit a resume and cover letter with salary requirements and availability to http://www.adcouncil.org/Working-With-Us/Join-Us.
The Ad Council is an Equal Opportunity Employer of Minorities/Females/Individuals with Disabilities/Protected Veterans.
If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:
Fax (212) 984-1905
or US Mail to the Advertising Council
Attn: Human Resources
815 2nd Avenue; 9th Floor
New York, NY 10017